01. Services

The Company provides digital services including but not limited to:

• Website design and development
• Website hosting and maintenance
• Shopify store management, including updating product feeds, inventory, and collections
• SEO and digital marketing services
• Consulting and technical services
• Software or platform access

All services are delivered digitally and are considered intangible goods and services.

02. Payment Terms

All invoices are due immediately unless otherwise stated in writing. By submitting payment, the Client authorizes the Company to charge the payment method provided for all agreed services and applicable recurring billing.

Payments for services purchased are non-cancelable and non-refundable once services have commenced. Payments may appear on billing statements as Furniture Websites, the operating brand of Zenith Tech.

Clients are responsible for all Shopify subscription fees or other third-party platform charges billed directly to their store accounts, separate from Company service fees.

03. Cancellation Policy

All services provided by Furniture Websites operate on a recurring billing cycle and automatically renew unless cancelled.

Cancellation requests must be submitted in writing via email [email protected] before the next billing date. Verbal requests, phone calls, social media messages, or other informal communications do not constitute valid cancellation.

Any deposit or initial payment required to begin a project is non-refundable. Deposits secure scheduling, planning, and allocation of development resources. If a Client cancels a project after payment has been made, all payments made up to that point are retained by the Company. All cancellation requests must be sent in writing to [email protected].

07. Recurring Services and Automatic Billing

Services billed on a recurring basis, including Shopify store management, hosting, maintenance, marketing, or software access, will automatically renew unless canceled in accordance with this Agreement.

To cancel recurring services, the Client must submit a written cancellation notice to [email protected] at least 30 days prior to the next billing date. Failure to provide proper notice will result in the next billing cycle being charged and no refund will be issued.

08. Client Responsibilities

The Client agrees to provide all required materials, content, approvals, and information necessary for the Company to complete services, including Shopify store credentials, product information, and access to any third-party platforms required for updates.

Clients are solely responsible for keeping all passwords, credentials, and access secure. Any suspected unauthorized access must be reported to the Company immediately.

The Client is responsible for compliance with Shopify or third-party platform terms. The Company is not liable for any issues, outages, or data loss caused by third-party platforms.

09. Third-Party Disclaimer

The Company is not responsible for errors, outages, or issues caused by Shopify, third-party apps, or external integrations. All such services are subject to their respective terms and conditions.

10. Suspension or Termination of Services

Provider may, at its sole discretion and without liability, immediately suspend or terminate services if any of the following occur:

• Payments are overdue
• The Client violates these Terms
• The Client engages in abusive, fraudulent, or unlawful conduct
• The Client initiates a chargeback or payment dispute

Termination of services does not relieve the Client of any outstanding payment obligations.

Client shall be liable for all chargeback fees, processing fees, and administrative costs incurred as a result of any dispute initiated without prior written contact with Provider.

11. Chargebacks and Payment Disputes

The Client agrees to contact the Company in writing at [email protected] and attempt to resolve any billing concerns in good faith before initiating a chargeback, payment dispute, or payment reversal.

Initiating a chargeback without first attempting resolution constitutes a material breach. The Client may remain liable for all fees, administrative costs, chargeback fees, collection costs, and legal expenses incurred by the Company.

12. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use the services.

The Company’s total liability shall not exceed the amount paid by the Client for the specific service in question.

13. Arbitration Clause

Any dispute, claim, or controversy arising out of or relating to this Agreement, including disputes regarding charges, refunds, cancellations, or service delivery, shall be resolved exclusively through binding individual arbitration under the American Arbitration Association (AAA) rules, conducted in Pasco County, Florida. Client waives any right to participate in class action proceedings.

Client's agreement to arbitrate does not limit Provider's right to pursue recovery of chargeback fees, administrative costs, and damages resulting from disputes filed in violation of this Agreement.

Client acknowledges that filing a chargeback or payment dispute with a financial institution based on services that were delivered as contracted, or based on a cancellation that was not submitted in writing per the cancellation policy, may constitute a misrepresentation to Client's financial institution. Client agrees to bear full legal and financial liability for any such misrepresentation, including all fees, costs, and damages incurred by Provider as a result.

Prior to initiating any billing dispute, payment reversal, or chargeback claim through a financial institution or card network, Client must first submit a written notice of dispute to Provider at [email protected] and allow a minimum of 5 business days for Provider to respond and attempt resolution. Failure to follow this procedure constitutes a material breach of this Agreement, and Client shall be liable for all resulting chargeback fees, administrative costs, and legal expenses incurred by Provider, regardless of the outcome of any such dispute.

Each party shall bear its own attorney's fees and AAA filing fees.

14. Warranty Disclaimer

Services and deliverables are provided “as is” and “as available.” The Company disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

15. Indemnification

The Client agrees to indemnify and hold harmless Zenith Tech, including the Furniture Websites brand, its employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising from the Client’s use of the services.

16. Governing Law

This Agreement shall be governed under the laws of the State of Florida. Any legal disputes shall be resolved exclusively in the courts located within the State of Florida.

17. Entire Agreement

This Agreement constitutes the entire agreement between the Client and the Company and supersedes any prior agreements, communications, or representations.

18. Modifications

The Company reserves the right to update or modify these Terms and Conditions at any time. For material changes, Provider will make reasonable efforts to notify Client via email to the address on file at least 7 days prior to the effective date. It is Client's sole responsibility to maintain a current and valid email address on file with Provider and to regularly review these Terms at https://furniturewebsites.com/terms-and-conditions.html. Notification failure due to an outdated, invalid, or unmonitored email address does not exempt Client from the updated Terms.

The current and controlling version of these Terms is always the version published at https://furniturewebsites.com/terms-and-conditions.html. Provider maintains a record of all prior versions, which are available upon written request to [email protected].

Continued use of services, continued acceptance of recurring charges without written cancellation, or failure to submit written cancellation within 7 days of receiving a modification notice, each independently constitute Client's full acceptance of the updated Terms, whether or not Client has read the updated Terms and whether or not Client received direct notification.

19. Acceptance of Terms

By purchasing services, paying an invoice, or using services under Furniture Websites, including Shopify management and product feed updates, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions, regardless of whether a signed agreement exists.